Terms of service
Terms of Service
Overview
Welcome to Rootnue. These Terms of Service describe the rules and conditions that apply when you visit, browse, or make purchases from our website.
By accessing our website or purchasing from Rootnue, you agree to these Terms of Service and our Privacy Policy. If you do not agree with these terms, please do not use our website.
Rootnue reserves the right to update or change these Terms of Service at any time. Any changes will be posted on this page.
Section 1 - Online Store Terms
By using our website, you confirm that you are legally able to enter into an agreement or have permission from a parent or legal guardian if required by your local laws.
You agree not to use our products or services for any illegal or unauthorized purpose.
You must provide accurate and complete information when placing an order, including your email address, shipping details, and payment information.
Section 2 - Products
We make every effort to display our products as accurately as possible. However, colors, images, and product appearance may vary slightly depending on your device settings.
Product descriptions, prices, and availability may be updated or changed at any time without notice.
Rootnue reserves the right to limit or discontinue products at any time.
Section 3 - Orders
When you place an order with Rootnue, you are submitting a request to purchase our products.
Rootnue reserves the right to accept, cancel, or refuse any order for reasons including product availability, payment issues, suspected fraud, or incorrect pricing information.
Once an order has been processed, cancellation requests may not always be possible.
Orders are subject to our Return and Refund Policy.
Section 4 - Pricing and Payments
All prices displayed on our website are subject to change without notice.
You agree to provide accurate payment and account information when completing a purchase.
Rootnue is not responsible for additional fees charged by your payment provider, bank, customs, or government authorities.
Section 5 - Shipping and Delivery
Rootnue works with trusted suppliers and shipping partners to deliver products to our customers.
Delivery times are estimated and may vary depending on location, shipping carrier delays, customs processing, and other circumstances outside our control.
Once your order has been shipped, tracking information will be provided when available.
Rootnue is not responsible for delays caused by shipping carriers, customs, weather conditions, or other external factors.
Please ensure your shipping address is correct before completing your purchase.
Section 6 - Returns and Refunds
Returns and refunds are handled according to our Return and Refund Policy.
Please review our Return and Refund Policy before making a purchase.
Section 7 - Intellectual Property
All content on the Rootnue website, including logos, branding, images, text, designs, and product information, belongs to Rootnue or its partners and is protected by applicable laws.
You may not copy, reproduce, modify, distribute, or use any part of our website without written permission.
Section 8 - Third-Party Services
Rootnue may use third-party services, applications, or payment providers to operate our store.
We are not responsible for the policies, services, or actions of third-party providers.
Section 9 - Shopify
Our store is hosted by Shopify, which provides the e-commerce platform that allows us to sell our products and services.
However, purchases made through our website are transactions between you and Rootnue.
Shopify is not responsible for any products purchased from Rootnue or any issues related to those purchases.
Section 10 - Limitation of Liability
Rootnue is not responsible for indirect losses, delays, damages, or issues caused by circumstances outside our reasonable control.
Our responsibility is limited to the maximum extent permitted by applicable laws.
Section 11 - Changes to These Terms
Rootnue may update these Terms of Service from time to time.
The latest version will always be available on this page. By continuing to use our website after changes are posted, you agree to the updated terms.
Section 12 - Contact Information
If you have any questions regarding these Terms of Service, please contact us:
Rootnue
Email: support.rootnue@gmail.com